Quality is the totality of all of the characteristic features of something. Quality is an important selection criterion in purchasing decisions, and forms the basis for long-term business relationships with our customers.
Our thoughts and actions are therefore guided by a comprehensive quality philosophy. Our commitment to this philosophy applies equally to all of our employees, who are expected to uphold our quality standards in all their activities.
In our view, "quality" means far more than just product quality. Our quality philosophy encompasses all aspects relevant to sustaining our market performance and defending our market position. In this sense: Quality is the sum of many qualities.